Servasport gives you the world-class customer support you need to ensure that you are delivering the highest levels of service to your organisation.
Highly Trained Personnel
Our support team is integrated with our engineering team. There are no third parties or phone screeners stand between you and our support engineers. Every member of our support team is an expert on the Servasport Sports Management Platform.
Live Phone & Email Support
The Servasport technical support team is available for live phone support from 9:00 AM to 5:30 PM GMT.
Servasport provide end users with a support wiki (website) that they can quickly access information on how to use the functionality on the SMP. The system is updated regularly to to ensure they are relevant and contain up-to-date information on areas such as Release notes and FAQ’s
Servasport Issue Management
Servasport provides a self-service portal that allows you to submit, manage, and monitor your cases online from your Servasport Dashboard account.
SMP user guides
End users can download 'how to' guides on functionality applicable to their position within the organisation. Firmware and Software Updates
Unlike many software systems, Servasport takes the pain out of managing software and firmware upgrades. Your SMP is always running the most current, tested version of our software, which is updated via the cloud.
There When You Need It
There are no per case or per incident limits. You will receive high-quality support for the duration of your licence with Servasport.
Servasport provide a wide range of training services, from 'Train the trainer', onsite training to web training & conferencing. Please contact us if you require a training engagement plan. (firstname.lastname@example.org or +442890313845).